MARQUETTE COUNTY

To apply please complete the application available on our website: www.co.marquette.mi.us

General Summary

Under the supervision of the Airport Manager, the General Manager oversees all aspects of the Fixed Base Operation (FBO) including customer relations, line operations, accounting, and health, safety, and environment functions. Plan, direct, and coordinate activities for the sale and provision of general aviation support services such as fuel, hangar, and office rental.

Essential Functions

1. Foster and maintain a culture of excellence that promotes safety and service, consistent with best practices for the FBO industry.

2. Assists Human Resources and the Airport Manager with recruitment, hiring, and training. Participates in selection of candidates and interviews. May make recommendations for hiring.

3. Ensure proper staffing levels are maintained based on daily/weekly/monthly volumes.

4. Identify new growth opportunities and track industry news to continually improve product offerings, services, and pricing.

5. Assists in business development efforts, inclusive of new business capture and business partnerships.

6. Foster the growth of long-term customer loyalty through regular engagement and exceeding customer expectations on a repeatable basis.

7. Assists with negotiations of tenant leases, large fleet, transient, airline underwriting agreements and vendor agreements.

8. Responsible for financial management of base including capital expenditures, forecasting, budgeting, audit performance, and expense management.

9. Manages aviation fuel farm, fueling trucks and aircraft fueling operations to ensure compliance with all federal and state regulatory agencies.

10. Responsible for proper handling, disposal, and record keeping of numerous aviation related hazardous materials.

11. Carry out management responsibilities in accordance with the County’s policies and applicable laws.

12. Performs other related duties as assigned.

This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted, or modified at any time.

Employment Qualifications

Education: Bachelor’s Degree in Business Management, Aviation Management, or related area. Additional experience may be substituted for a Bachelor’s Degree.

Experience: Five (5) years of management experience. Three (3) years of direct Fixed Base Operation (FBO) experience in business and general aviation is preferred.

Other Requirements:

· Valid MI Driver’s License

· Industry knowledge of business and general aviation, and commercial aviation ground support operations, inclusive of fueling, ground handling and ancillary services.

· Ability to multi-task daily while easily being able to reclaim focus.

· Excellent written and verbal communication skills, problem-solving, and decision-making skills.

· Comfortable delivering presentations to audiences of various sizes and backgrounds, from employees to customers, to airport officials.

· Security Clearance: Prior to actual employment, must pass a 10-year Criminal History Background Record Check (CHRC) as required by the Department of Homeland Security and the Transportation Security Administration.

· Ability to meet or exceed all requirements of the Federal Aviation Administration Federal Aviation Regulation mandated personnel regulations at an air carrier airport.

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

Physical Requirements:

· Ability to squat, stoop, kneel, lie in awkward positions and spaces.

· Ability to stand and walk for extended periods of time.

· Ability to climb into trucks and other equipment.

· Ability to withstand moderate to heavy physical exertion to fuel aircraft and handle baggage.

· Ability to lift up to 40 pounds.

This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.

Working Conditions:

· May work in areas with loud noise.

· Capable of working in all weather conditions.

· Exposure to and handling of hazardous materials.

· Must be available for flexible work schedules and able to work nights, weekends, and holidays if necessary.

Pay: $28.23 - $34.44 per hour

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

County of Marquette-

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General Manager-FBO