Overview
Join our dynamic team as a Customer Service / Sales Support Representative and become a vital link between our company and valued clients. In this energetic role, you will engage with customers across multiple channels, providing exceptional support, fostering strong relationships, and driving sales growth. This role supports customers in the aviation industry and works closely with our sales team to process orders and provide excellent service. The ideal candidate enjoys a fast-paced environment, communicates clearly, and has a strong desire to learn and grow within aviation sales and customer support.

Responsibilities

Handle incoming and outgoing customer phone calls professionally and courteously
Place and process customer orders accurately
Assist the sales team with order entry, updates, and support
Protect customer trust by handling credit card information safely and responsibly
Provide basic product and service information to customers
Maintain accurate customer and order records
Work collaboratively with team members to support daily operations

Qualifications

Basic computer and technology skills
Strong communication and customer service skills
Positive attitude and willingness to learn aviation terminology and processes
Team player with a strong work ethic
Dependable, punctual, and willing to work
Prior customer service or sales support experience is a plus, but not required
Prior aviation experience (FBO, MRO, aircraft parts, aviation supply, flight operations, or aerospace environment) is a plus but not required.

Company Overview

For over 50 years, EDMO Distributors has secured a reputation as one of the most reliable sources for aircraft electronics, test equipment, installation supplies, wire and cable, tooling, and pilot supplies. That long-term suc-cess has been dependent upon strategic partnerships with manufacturers and companies EDMO trusts to bring high quality, value driven products to market. Today, EDMO represents more than 300 manufacturers and serves commercial, corporate, military, and general aviation customers in the fixed-wing and rotor markets

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

EDMO Distributors

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