DISPATCHER / TRANSPORTATION COORDINATOR

For over 33 years, Pure Luxury Transportation has been the premier transportation leader throughout Sonoma, Napa Valley and San Francisco. The role of Pure Luxury’s Dispatch department is to serve as communication liaisons for all company employees, valued clients, and our chauffeurs. Dispatch assists in providing time sensitive, on demand, & same day transportation. Dispatcher must be able to work with changing conditions and learn how to use his/her resources efficiently. This position involves heavy phone & email contact between client’s, chauffeurs, & the ability to work independently as well as a team.

Dispatch responsibilities include:

Promptly respond to all phone calls, emails, and other inquiries
Sustain a positive relationship and open communication with chauffeurs/employees/clients
Accommodate partnerships with prestigious resorts in the Dry Creek/Sonoma/Napa area with their clients needs
Check on chauffeurs/vehicle locations throughout the day- assure that chauffeurs are making their appointments on time
Report any maintenance issues or any other potential issues to appropriate department/management
Monitor arriving/departing flights as well as road conditions
Schedule chauffeur assignments as needed
Assist Sales Team in booking reservations as needed
Assist with daily logistic/administrative tasks

Requirements: (Dispatch experience not required, will train the right person.)

Exceptional communication skills
Computer proficiency: Excel, Google Docs, Word, etc.
5+ years experience in customer service
Knowledge of major roads/Highways
Flexibility with schedule-we are open on weekends & holidays

Salary and Benefits:

Competitive hourly pay with advancement after completion of probationary period
Room for advancement within the company
Family oriented work environment
Company gatherings and celebrations throughout the year
Employee discount
Fun team bonding events to attend
90 day performance evaluation and salary adjustments possible
Medical/Dental/Vision for FT after 60 days. 401k after 1 year
Paid vacation / PTO

Schedule:

MID DAY AFTERNOONS/ EVENINGS, WEEKENDS & NIGHTS
Part-Time would be considered based on availability, for less than 30 hours per week
This is NOT a remote position. Must be onsite in Petaluma, CA

If you feel that you fit the description above please send your resume or apply online @ http://www.pureluxury.com/careers/

Pay: $23.00 - $25.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Experience:

Dispatch/Customer Service: 3 years (Preferred)

Work Location: In person

Pure Luxury Transportation

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