Overview
Join our dynamic team as an AOG Dispatcher, a critical role dedicated to ensuring rapid and efficient response to aircraft on-ground (AOG) situations. In this position, you will coordinate and manage urgent logistics operations, leveraging advanced transportation management systems and analysis skills to minimize aircraft downtime, and ensuring the aircraft is returned to service as quick and efficently as possible.
This role offers an exciting opportunity for motivated professionals to make a tangible impact in the aviation industry by orchestrating seamless freight movements, optimizing fleet management, and maintaining clear communication across multiple departments. Your proactive approach and attention to detail will help keep operations running smoothly, even under tight deadlines.
Relocate to: Raleigh, NC
Responsibilities
- Plan and coordinate all maintenance activities associated with AOG recovery events, ensuring timely return-to-service.
- Develop and maintain short-term and long-term maintenance schedules for AOG events, line maintenance, and unscheduled repairs.
- Communicate in real time with Maintenance Control, Technicians, Parts/Materials, and Engineering to align manpower and logistics.
- Source and coordinate parts and tooling through internal inventory, external vendors, and logistics providers to minimize aircraft downtime.
- Track and monitor AOG progress, ensuring all milestones and required documentation are completed in compliance with FAA and company standards.
- Review work packages, maintenance releases, and discrepancies for completeness and accuracy.
- Identify process improvements for efficiency and AOG response optimization.
- Act as lead planner on shift, providing direction and mentoring to AOG Planners or Coordinators.
- Maintain accurate records and reports of AOG events, downtime, and cost analysis for management review.
- Interface with flight operations to provide recovery timelines and status updates.
- Coordinate after-hours vendor support for maintenance or logistics needs as required.
Required Education and Experience
- Education: Associate or bachelor’s degree in aviation maintenance, Aerospace Engineering, or related field (or equivalent experience).
- Experience: Minimum 5 years of aircraft maintenance planning or maintenance control experience, including at least 2 years in AOG or line maintenance support.
- Certifications: FAA A&P License required.
- Technical Knowledge: Understanding of FAA Part 145, 135, and/or 121 operations, maintenance planning systems, and aircraft documentation.
- Systems: Experience with Corridor, Service Edge, Airtable or similar MRO software.
- Must be authorized to work lawfully in the United States without sponsorship.
- High school diploma required, associate or bachelor’s degree in aviationmanagement, logistics, or related field preferred.
- Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.
Pay: $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: On the road
