Hotel Jackson is the most award-winning luxury, boutique property in Jackson Hole, Wyoming. Family owned and operated, we deliver an unparalleled luxury guest experience from an unbeatable location just steps from the Jackson Town Square. Our expertise and authenticity allow us to curate unforgettable, unique experiences sharing the people, place and culture of Jackson Hole. Dining options include FIGS restaurant and lounge serving authentic Lebanese-Mediterranean cuisine.
Forbes 4 Star Property -AAA Four Diamond Rated
***Employee Housing Available***
Responsibilities:
- Answer guest inquiries regarding the city and local events and attractions;
- Recommend dining options and activities and make reservations for guests;
- Arrange transportation for business services and entertainment;
- Develop strong relationships with long-term guests resulting in repeat hotel stays, positive online reviews of concierge transactions and more services booked.
Experience:
- College degree preferred;
- 2+ years of experience in a guest of front office capacity;
- Knowledge of hotel services, local events, venues and transportation options;
- Detail oriented and enjoy working with the public;
- Outstanding customer service and communication skills;
- Excellent verbal and written communication skills and a can-do positive attitude.
Salary & Benefits
- Competitive Pay + Commission;
- Health, Dental, Vision Insurance;
- 401 (K) Plan;
- Restaurant and Retail Discounts;
- Ski Pass Discounts.
This is a full-time, non-exempt position. Days and hours of work are variable. Hotel Jackson is an Equal Opportunity Employer. Hotel Jackson considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Concierge: 1 year (Required)
Work Location: In person
