Sterling Flight Training is an FAA approved part 141 flight training school located in Jacksonville with a satellite operation in Tallahassee. Sterling Flight Training (SFT) is run by respected and successful aviation professionals with strong financial backing. We seek a take charge person who can handle a variety of daily tasks. This role is responsible for managing all admissions processes, office operations and enhancing the overall student experience. Sterling offers a unique opportunity to work in a culture of respect, fun and professionalism. Our mission is to provide world-class flight training with the core values of QUALITY, COMMUNITY, and VALUE.
Qualifications:
- Understanding flight training or personal aviation flight training experience is highly preferred.
- Prior experience in student services, academic advising, office management or similar role, preferred.
- Must work onsite 40 hours each week Monday Friday.
- High level of attention to detail and accuracy with strong time management skills.
- Ability to multitask various projects and complete them in a timely manner.
- Working knowledge of Microsoft, Teams, Word, and Excel with the ability to easily adapt to new technology.
- Exceptional communication and problemsolving skills are essential.
- Strong organizational and data management skills.
- Ability to work under pressure and complete tasks with a sense of urgency.
- Desire for continuous improvement and willingness to embrace role variations.
- Strong teamwork skills with people from diverse backgrounds.
- Selfstarter with desire to help the school improve and grow current processes and procedures.
- Ability to problemsolve and provide constructive feedback and solutions.
- Experience working in multilocation businesses or with hybrid teams is a plus.
- Ability to pass background check and drug test.
Duties and Responsibilities:
- DaytoDay management of the admission/office side of the flight school.
- Manage a variety of unique issues that occur daily.
- Responsible for all student progress tracking, including university and career students in various programs which have specific reporting requirements.
- Manage the front desk, phone line and emails inquiries in a timely manner.
- Provide information to walkin inquiries and assign prospective student tours as needed.
- Maintain professional relations with all team members, students, and vendors.
- Manage student enrollments, scheduling of students and aircraft updates and changes.
- Take photos of students, facilities, renters, checkrides, for social media and marketing purposes.
- Responsible for all aircraft, student, instructor, and maintenance scheduling needs.
- Provide accounting support as needed,
- Confirm flight lessons and rental reservations daily.
- Manage international students, TSA, and CVIS requirements. Manage VA students and invoicing.
- Manage property and supply needs of the office building as needed.
- Be observant of and create new opportunities for school revenue.
- Oversee maintenance schedule and timeline.
- Liaison to Airport Authority.
- Assist in interview process and onboarding new Team Members.
- Willingness to attend community/industry events to promote the flight school.
Why You’ll Love Working Here:
- Top tier pay dependent on experience (DOE).
- Join a stable, rapidly growing aviation company.
- Work in an exciting, fastpaced, teamoriented environment.
- Collaborate with knowledgeable, professional, and genuinely enjoyable coworkers.
- Real opportunities for career growth and advancement.
Benefits (Full-Time Employees):
- Medical, dental, and vision insurance.
- Supplemental coverage options.
- Company HSA contributions.
- Competitive PTO plan.
- 401(k.)
