Aviation Customer Service Representative – Part Time (Evenings & Weekends)

Location: Classic Jet Center – Willoughby, Ohio
Lake County Executive Airport

Classic Jet Center is seeking a friendly, professional Part-Time Aviation Customer Service Representative to join our front-line customer service team.

About the Role

This position is the first point of contact for customers and visitors to the Jet Center and must represent the facility in a professional and welcoming manner.

Responsibilities include:

Answering and routing incoming phone calls
Taking detailed messages and providing basic information to callers
Greeting customers as they enter the facility
Directing customers to the appropriate staff member
Answering basic inquiries in accordance with Jet Center policies

Schedule

Weekday evenings: 2–3 days per week, rotating with another team member
- Hours: 5:00 PM – 9:00 PM
- Rotation: one week is 2 evenings, the next week is 3 evenings
Weekends: 1 weekend day per week
- Hours: 10:00 AM – 6:00 PM

This role is ideal for individuals seeking part-time evening and weekend hours in a professional aviation environment.

Classic Jet Center

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