Cargo Lead Agent

Lufthansa Cargo AG • Full-time • Los Angeles, CA, US • $31 - $34 / hour • 3m ago

On-site
LOCATION

Los Angeles (CA)

EMPLOYMENT LEVEL

Direct entry

FUNCTION

Logistics / Cargo

WORKING TIME

Full time

SALARY

Salary range: $31 - $34 USD per hour

PUBLISHING DATE

03-06-2026

APPLICATION DEADLINE

03-27-2026

Are you passionate about aviation and ready to lead in the crucial handling of Cargo? Would you like to be part of a rapidly growing company and a dynamic team?

If so, come and see what we have to offer!

TASKS

The main tasks of the Cargo Lead Agent include, among others:
Documentary acceptances
Shipment data capture
Prioritization of export build-up and Import breakdown
Preparation of export and Import documentation (Manifest, AWBs)
Handling of irregularities (MSCA, MSAW, FDCA, damages)
Preparation NOTOC
Close out flight
Handling of irregularities (MSCA, MSAW, FDCA, damages)
Customer contact (Notify customer)
Hand over AWB and Docs to customer
Debit charges
Assists the Cargo Supervisor in monitoring the Office Agent Junior
Provides feedback to Office Supervisor
Provides Support to Office Agent
Provide oversight and training to new agents working in the office
Participates in staff briefings

Perform all other duties assigned or delegated by supervisors

BEHIND THE SCENES

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Purpose
Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Join us!
BENEFITS

Flight privileges

15-20 Vacation Days

401k plan

Commuter Benefits

Education

Employee Assistance Program

Family Policy

Flex Holidays

Healthcare

Life Insurance

Long Disability

Short Disability

up to 60 Sick Days

REQUIREMENTS

Are you ready to Take-off with us? Know more about the requirements below:

High school diploma/GED desirable
2-3 years of experience in warehouse handling desirable
Fluency in English language required
Qualification according to CHM / GOM desirable
Proficiency in MS Office as user
Strong detail oriented
Strong communication skills
Strong problem solving
Strong quality consciousness
Strong productivity driven
Strong reasoning ability
Strong safety and security
Strong conflict management skills
Excellent customer orientation
Excellent customer service
Excellent commitment
Excellent teamwork
Must possess a legal work permit in the U.S.
Willingness to travel
Willing to work shifts

CV/ Resume required
Company will not provide relocation assistance

COMPANY

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de