Are you ready to make flying your job? iFly Jacksonville is looking for a passionate, energetic Flight Instructor to join our team. In this role, you'll be both the expert and the coach of bodyflight - introducing guests to the thrill of indoor skydiving through hands-on, safety-focused instruction while helping to create an unforgettable experience from the moment they walk through the door.
If you thrive in a dynamic, collaborative environment and love the idea of a workplace where the "office" is a vertical wind tunnel, we want to hear from you!
Daily Responsibilities
No two days are alike, but here's a glimpse into your day-to-day:
- Champion a culture of safety, consistently following protocols to protect guests and teammates alike.
- Conduct routine checks of the wind tunnel's mechanical systems to confirm everything is running safely and properly.
- Build instant rapport with new students, earning their confidence right from the start.
- Lead small-group lessons, breaking down the fundamentals flyers need to feel confident and safe in the tunnel.
- Fit each guest with the appropriate safety gear and confirm it's worn correctly before they fly.
- Elevate the guest experience by recommending upgrades such as High Flights, premium helmets, or extra flight time.
- Guide your class through the tunnel one at a time, rotating between flying alongside, coaching, and spotting each student.
- Showcase your own flying ability with a short skills demonstration to energize students and onlookers.
- Wrap up each session with a debrief, using your sales instincts to suggest return-visit packages.
- Serve as wind speed operator for fellow instructors' sessions, keeping safety front and center for their guests.
- Support the front desk team by checking guests in, verifying reservations, and handling incoming calls.
- Pitch in on cleaning and general facility upkeep as needed.
- Take part in safety briefings and skill-building workshops.
- Continue developing your flying and coaching abilities through ongoing training, so you can support guests at every skill level.
- Take on other tasks as business needs evolve - every team member helps prioritize based on what iFly needs most, guided by leadership.
Requirements
- Must be 18 years of age or older
- Available to work weekends and most holidays
- Willing to work in a hybrid Instructor/Customer Service capacity, based on the current needs of the business
- High school diploma or equivalent (required)
- Exceptional customer service and sales skills
- Friendly, upbeat attitude
- Punctual and professional in appearance and conduct
- Strong team player who builds positive working relationships
- Basic computer skills
Physical Requirements
- Physically able to complete our paid Flight Instructor Training Program, where you will receive basic instruction on bodyflight and comprehensive information on how to safely handle guests
- Physically hold and support in the wind tunnel persons who weigh up to 260 pounds
- Maintain and support a flyer's weight by physically gripping flyer's torso and/or legs to move flyer in a three-dimensional space and rotate about the central axis.
- Endurance to physically withstand wind speeds up to 160 mph for extended periods of time.
- Ability to withstand impacts caused by flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs.
- Ability to safely control a flyer's movement and position in the wind tunnel while also flying with the student.
- Perform all of the above for up to 12 people, 30 minutes at a time, up to five times a day, up to five days a week.
- Travel up and down stairs and ladders
Benefits
- Hourly rate plus commission
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO)
- 1.5x hourly pay on holidays
- 50% employee discount on iFly merchandise
- Staff flight time for employees and immediate family members
Join a team that helps people experience true flight - apply today and start your journey with iFly!
