Program Manager (GS-13)

U.S. Customs and Border Protection • Full-time • Washington, DC, US • $121.79k / year • 3m ago

This opportunity is OUTSIDE of USAJOBS and ONLY open to military veterans with preference along with transitioning service-members within four months of separating who possess or anticipate a 30% or More Disabled Veteran and/or Schedule A hiring authority eligibility along with being qualified for the position. Only the selected candidate will be contacted.

Candidates’ experience will be evaluated against the duties and responsibilities that are described below.

DUTIES AND RESPONSIBILITIES:

The U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO) is seeking a highly skilled Program Manager to lead its Safety Management System (SMS) Program within the Training, Safety, and Standards Directorate at Headquarters in Washington, DC. This critical headquarters-level position is central to AMO's mission of safeguarding the nation by anticipating and confronting security threats through its aviation and maritime law enforcement expertise.

The incumbent will be responsible for overseeing a major programmatic area with department-wide impact, ensuring the continuous enhancement of safety across all AMO operations. This role demands a strategic leader capable of planning, organizing, coordinating, controlling, and evaluating diverse programs and services to ensure a safe and hazard-free environment, mitigate risks, and optimize operational capabilities while protecting AMO personnel and resources.

A key aspect of this role involves facilitating the implementation of the SMS across the entire organization and actively promoting awareness of safety requirements. The Program Manager will play a crucial role in Operational Risk Management (ORM) which involves prioritizing hazards, selecting effective and efficient control methods, and seeking continuous improvement through monitoring hazard mitigations.

The incumbent will ensure that ORM is employed pre-emptively, with planning as a key tenet, to manage risk during mission parameter modifications, increasing the odds of success while minimizing the likelihood of failure, injury, or loss.

The Program Manager will maintain contact and liaise with appropriate personnel to stay abreast of policies, regulations, and technological changes, while also developing methods, internal controls, programs, and procedures to improve cost-effectiveness, streamline organizational structures, and ensure conformity with sound management principles. Furthermore, the incumbent will be responsible for planning, organizing, coordinating, controlling, and evaluating the activities of the SMS program, and ensuring that all associated policies and guidance are regularly reviewed for relevance and updated periodically.

HOW TO APPLY:

Email your resume and any additional documentation (see NOTE below) to Jeffrey.R.Jack@cbp.dhs.gov with SUBJ: CBP – Program Manager, AMO - Safety Management System (GS-13) – Washington, DC

NOTE: Your resume, which will enable us to determine the grade level for which you qualify should align to the specifics described in the duties and responsibilities section above. Provide details of your education, background, and experience so we can accurately assess your qualifications, and be sure to highlight any superior proficiencies that uniquely qualify you. Your resume must explicitly indicate how you meet these requirements, otherwise you will be found ineligible. In addition to your resume, required documentation includes:

· Your DD214 (SSN redacted) or Statement of Service with all campaign medals contained therein is required.

· Your VA Disability Rating Letter and/or a Schedule A Letter is required if applicable.

· References from all past and present employers are required.

This opportunity closes on April 30, 2026.

Pay: From $121,785.00 per year

Benefits: