Job Summary
We are seeking a motivated and detail-oriented FAA Proctor/Office Clerk to join our team. In this vital role, you will oversee the administration of FAA (Federal Aviation Administration) testing procedures and provide essential clerical support within our office environment. Your energetic approach will ensure smooth testing operations, uphold testing integrity, and deliver excellent customer service to our diverse clientele. This position offers an exciting opportunity to contribute to the aviation industry by facilitating standardized testing processes and supporting educational initiatives for adult learners and students alike.
Duties
- Administer FAA licensing exams and ensure compliance with all testing protocols and security measures
- Verify candidate identification and registration details before testing sessions
- Maintain a secure environment during exams, monitoring for any irregularities or misconduct
- Provide exceptional customer service by assisting test-takers with inquiries, directions, and procedural guidance
- Manage scheduling of testing appointments, coordinate with instructors, and maintain accurate records of tests administered
- Perform clerical duties such as data entry, filing, inventory management of testing materials, and preparing reports
- Support office operations by handling phone calls, emails, and other correspondence efficiently and professionally
Experience
- Excellent communication skills to effectively interact with students, test-takers, and team members
- Demonstrated organizational skills to manage multiple tasks accurately in a fast-paced environment
- Customer service experience that highlights patience, professionalism, and problem-solving abilities
- Ability to work independently while adhering to strict protocols and procedures related to FAA testing standards
Join us in a dynamic role where your enthusiasm for education, attention to detail, and dedication to excellent service will make a meaningful impact!
- Starting pay at $17.50 per hour
- Pay increase based on experience and performance
Pay: $17.50 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
