The Risk and Insurance Analyst plays a key role in advancing the company’s enterprise risk management strategy by supporting the evaluation, transfer, and mitigation of risk across the organization. They gather and analyze complex data to inform underwriting submissions, renewal strategies, and insurance program decisions. They partner closely with internal departments, brokers, and carriers to ensure accurate information flow, contract compliance, and effective program administration. They help maintain the company’s insurance infrastructure—including policies, certificates, exposure data, and reporting tools—to ensure organizational protection and continuity.
Responsibilities
- Support the administration and procurement of commercial insurance programs by collecting, validating, and analyzing exposure information for underwriting submissions.
- Maintain comprehensive insurance policy records, endorsements, and exposure data to ensure accurate historical documentation.
- Manage certificate of insurance (COI) requests by coordinating with brokers to issue compliant certificates that meet contractual requirements.
- Review customer contracts, vendor contracts, and lease agreements to confirm appropriate insurance terms and provide guidance to internal stakeholders.
- Maintain and update the property statement of values, ensuring all locations remain properly insured and all endorsements are received.
- Administer shippers’ interest programs by providing operational guidance, responding to underwriting inquiries, and generating monthly reporting for insurers.
- Develop dashboards, loss runs, and management reports that highlight key risk indicators and support strategic decision‑making.
- Collaborate with brokers, carriers, and internal departments to gather information, support audits, and resolve coverage questions or discrepancies.
- Assist in analyzing claims data and identifying trends that can inform risk mitigation strategies.
- Participate in internal process improvements to enhance accuracy, efficiency, and compliance in risk and insurance workflows.
- Support annual policy renewal activities, including data calls, exposure verification, and documentation preparation.
- Provide risk‑related insights to operations, safety, finance, and other internal teams as needed.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: Bachelor’s degree in Business, Finance, Risk Management, or related field (or equivalent experience) from an accredited college or university required.
- Certification/Licensure: Professional certifications such as CPCU, ARM, CRM, or AIC preferred.
- Experience: 2+ years of experience in commercial insurance or within a risk management department.
- Strong analytical skills with proficiency in Excel and data analysis tools.
- Understanding of commercial insurance lines, including auto, cargo, and workers’ compensation.
- Excellent written and verbal communication skills, with strong attention to detail.
- Experience in trucking and logistics commercial insurance preferred.
- Familiarity with FMCSA/DOT regulations is a plus.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.), and web conferencing tools (Teams, Zoom, Webex, etc.).
- Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.
Forward Air is an Equal Opportunity Employer
#LI-Onsite #LI-LA1
Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs
We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.
