Basic Purpose & Mission
Frosty Acres is a member-owned cooperative with a single purpose: to create the best everyday experience for our members and supplier partners.
We are seeking a dynamic, solutions-focused Member Engagement Specialist to support our sales team in driving the growth of F.A.B., Inc. related programs and services. In this role, you will sell new and existing F.A.B. programs, provide excellent member service, build strong business relationships, and successfully onboard new members. If you meet challenges with passion, integrity, unity, and commitment, we want you on our team.
Our Core Values
At F.A.B., we look for team members who embody or are eager to embrace our core values:
- Integrity: Honestly delivering on our promises.
- Passion: Relentless drive to align with our members and suppliers.
- Unity: Seeking to be an essential asset to others.
- Committed: Devoted to continuous improvement.
- Solution-Focused: Driven to find the best solutions.
Essential Duties & Responsibilities
- Drive Member Growth: Support the Sales Team under the direction of the Director of Member Engagement to identify and promote expansion opportunities within F.A.B. programs, focusing on F.A.B. Brand Growth, A&B Supplier Growth, and New Program Implementation.
- Account Maintenance & Retention: Manage assigned member accounts, maximizing profitable sales through product research, trend evaluation, and value-added recommendations.
- Business Reviews & Presentations: Prepare and deliver high-impact Quarterly Business Reviews (QBRs) and New Member Orientation presentations to educate members and drive profitability.
- Event & Onboarding Management: Coordinate and execute activities for new member onboarding, Member Food Shows, F.A.B. conferences, and promotional programs.
- Cross-Functional Collaboration: Partner closely with sales personnel, marketing, procurement, finance, and operations to reach company-wide objectives.
- Administrative Duties: Manage account scheduling, draft professional correspondence, create presentations, maintain accurate CRM records, and compile sales reports.
Qualifications & Requirements
- Education/Experience: Bachelor’s degree in Business, Marketing, or a related field, AND/OR 1–3 years of successful sales experience. Experience in the foodservice industry is preferred but not required.
- Communication Skills: Dynamic personality with excellent verbal and written communication skills. Ability to confidently present to individuals and small groups.
- Analytical & Reasoning Skills: Ability to compute rates, ratios, percentages, and interpret bar graphs. Solid common-sense problem-solving skills in standardized situations.
- Computer Skills: Proficiency in Contact Management Systems (CRM), database software, inventory software, order processing systems, spreadsheets (Excel), Word, and PowerPoint.
- Travel: Willingness and ability to travel up to 25% for conferences, food shows, and member site visits.
- Exempt full-time position with a bonus opportunity
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
Experience:
Ability to Commute:
- Alpharetta, GA 30005 (Required)
Willingness to travel:
Work Location: In person
