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Account Manager 3PL Brokerage

NextLogistix, LLC - Alpharetta, GA • Full-time • Alpharetta, GA, US • 1w ago

Job Title: Account Manager – 3PL Brokerage

(Customer-Facing / Sales-Focused)

On-site position!

3PL Brokerage experience is a must.

Position Overview

We are seeking a Customer-Facing Account Manager to own, grow, and develop shipper relationships within our 3PL brokerage. This role is sales-driven, with a strong focus on revenue growth, account expansion, and long-term partnership building. We have an existing book ready for you to manage and grow.

Unlike an Account Representative role that emphasizes daily execution, the Account Manager is responsible for strategic account growth, identifying new opportunities within existing customers, and serving as a trusted logistics advisor.

Key Responsibilities

Own and manage a portfolio of shipper accounts with full responsibility for revenue growth
Serve as the primary relationship manager and strategic point of contact for customers
Establish new prospects, Leads and customers.
Identify, pursue, and close new business opportunities within existing accounts
Develop account strategies to increase volume, lanes, and service offerings
Lead pricing discussions, contract negotiations, and RFP responses
Help grow and develop the carrier based on & around your customer base/lanes.
Collaborate with carrier sales and operations teams to execute customer freight efficiently
Maintain high customer satisfaction while driving margin and profitability
Conduct regular business reviews with customers to align on performance and growth
Proactively identify risks, service issues, and solutions before they impact the customer
Maintain accurate account activity and pipeline data in CRM/TMS systems
Ability to train account representatives on all logistics tools in use.