Maintenance Sales Manager
Toledo Jet
Toledo Express Airport (KTOL) – Swanton, OH
Full-Time | Leadership Role | Competitive Base Salary + Commission & Incentive Opportunities
Drive Growth. Build Relationships. Deliver Aviation Solutions.
Toledo Jet is seeking a dynamic and results-oriented Maintenance Sales Manager to lead business development efforts and expand our aircraft maintenance, avionics, inspection, and AOG service offerings. This position is responsible for developing new customer relationships, growing existing accounts, increasing maintenance sales revenue, and serving as a trusted advisor to aircraft owners, operators, management companies, and flight departments.
The ideal candidate is a motivated aviation professional with a strong understanding of aircraft maintenance operations, exceptional customer relationship skills, and a proven ability to generate and close business opportunities.
Position Summary
The Maintenance Sales Manager will be responsible for identifying new business opportunities, developing maintenance and avionics service proposals, managing key customer accounts, and supporting overall revenue growth objectives. This role works closely with maintenance leadership, avionics teams, quoting specialists, and executive management to ensure customer needs are met while maximizing operational profitability.
Key Responsibilities:
Business Development & Sales
- Develop and execute strategic sales plans to increase maintenance and avionics revenue.
- Identify and pursue new customer opportunities throughout the business aviation market.
- Build relationships with aircraft owners, operators, charter companies, management companies, brokers, and flight departments.
- Promote Toledo Jet's maintenance, avionics, inspection, troubleshooting, and AOG capabilities.
- Attend industry events, trade shows, and networking opportunities to expand Toledo Jet's market presence.
- Generate and maintain a healthy sales pipeline.
Customer Relationship Management
- Serve as the primary point of contact for key customer accounts.
- Develop long-term relationships through proactive communication and exceptional service.
- Conduct customer visits and facility tours.
- Identify customer needs and recommend maintenance, inspection, and avionics solutions.
- Ensure customer satisfaction throughout the entire service process.
Quoting & Proposal Development
- Collaborate with maintenance and avionics teams to develop accurate service proposals and quotations.
- Review maintenance requirements and customer requests to define project scope.
- Present estimates, explain work scopes, and negotiate service agreements.
- Follow up on open quotes and sales opportunities to maximize conversion rates.
- Monitor quote performance and customer feedback.
Revenue Growth & Market Expansion
- Achieve established sales and revenue targets.
- Develop strategies to increase repeat business and customer retention.
- Identify emerging market trends and customer needs.
- Support the launch of new service offerings and business initiatives.
- Collaborate with leadership on strategic growth plans.
Reporting & Performance Management
- Maintain accurate sales activity records and CRM documentation.
- Track pipeline activity, customer interactions, and sales performance metrics.
- Prepare monthly sales forecasts and performance reports.
- Analyze market trends and competitor activity.
- Provide recommendations for business improvement and growth opportunities.
QualificationsRequired
- Minimum 5 years of aviation sales, business development, account management, or customer relationship experience.
- Strong understanding of aircraft maintenance, inspections, avionics, or aviation support services.
- Proven track record of generating revenue and developing customer relationships.
- Excellent communication, presentation, and negotiation skills.
- Strong organizational and time management abilities.
- Ability to travel as needed for customer visits and industry events.
- Proficiency with CRM systems and Microsoft Office applications.
Preferred
- Experience selling aircraft maintenance, avionics, MRO, repair station, or aviation services.
- Existing relationships within the business aviation industry.
- Experience supporting Part 91, Part 135, and corporate flight department customers.
- Knowledge of Citation, Hawker, Learjet, King Air, Falcon, Bombardier, Gulfstream, and Embraer aircraft platforms.
- Previous experience working in or supporting a Part 145 Repair Station.
Compensation & Benefits
- Competitive base salary.
- Uncapped commission and performance incentive opportunities.
- Medical, dental, and vision benefits.
- Paid time off and company holidays.
- Vehicle allowance and business travel reimbursement (if applicable).
- Professional development and career growth opportunities.
- Opportunity to make a direct impact on company growth and success.
Why Toledo Jet?
Toledo Jet has built a reputation for delivering exceptional aircraft maintenance, avionics services, inspections, and AOG support throughout the business aviation industry. Our customers trust us because of our technical expertise, responsiveness, and commitment to quality.
As Maintenance Sales Manager, you will play a key role in expanding our customer base, strengthening industry relationships, and helping drive the next phase of growth for Toledo Jet.
Ideal Candidate Traits
- Relationship Builder
- Self-Starter
- Results-Driven
- Customer-Focused
- Strategic Thinker
- Strong Communicator
- Aviation Industry Knowledge
- Team-Oriented
Toledo Jet is an Equal Opportunity Employer.
Apply today and help connect aircraft owners and operators with industry-leading maintenance and avionics solutions while growing your career with a respected aviation organization.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
