National Air Cargo is a dynamic, growing company that values its employees. We are looking for candidates with the initiative to develop new skills and contribute to company success.
The Charter Specialist will be responsible for providing comprehensive charter solutions to our clients. This role requires extensive experience in the air charter industry, a deep understanding of the market, and strong relationships with key players in the space. The ideal candidate will possess exceptional negotiation skills, a keen eye for detail, and a passion for delivering top-tier customer service.
Essential Functions:
· Develop and maintain strong relationships with aircraft operators, clients, and industry partners.
· Provide tailored charter solutions that meet the specific needs and preferences of clients.
· Negotiate charter contracts, ensuring competitive pricing and optimal terms for clients.
· Coordinate and oversee all aspects of the charter process, including flight planning, logistics, and ground handling.
· Monitor market trends and stay updated on industry developments to provide informed advice and recommendations.
· Handle client inquiries and provide prompt, accurate information regarding charter options and availability.
· Ensure compliance with all regulatory requirements and company policies.
· Maintain detailed records of all charter transactions and client interactions.
· Collaborate with the sales and marketing teams to develop and implement strategies to attract new clients and retain existing ones.
Competencies:
· Extensive experience in the air charter industry, with a proven track record of success.
· Strong network of contacts within the aviation and charter sectors.
· Excellent negotiation and contract management skills.
· Exceptional customer service and communication skills.
· Ability to work under pressure and handle multiple tasks simultaneously.
· Strong attention to detail and organizational skills.
· Proficiency in relevant software and tools for charter management.
· Knowledge of regulatory requirements and industry best practices.
Qualifications:
· Bachelors Degree in relevant course of study
· 2-4 years of experience in air charter industry
· Demonstrable knowledge of aviation charter best practices
· Advanced experience with Microsoft Office including Word, Excel and Outlook
· Experience using a CRM system
· Comfortable learning new and emerging technologies
Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
Experience:
- brokering air charters: 2 years (Required)
Work Location: In person
