Flight School Dispatcher
Epic Flight Academy-New Smyrna Beach, FL
Located at KEVB-New Smyrna Beach Municipal Airport
Job Type: Part Time/Full Time
Shifts in range of hours of operation: 5:00 AM-1:00 AM
What we do:
Epic Flight Academy is a FAA Part 141 Flight School founded in 1999. We train
applicants that are seeking a career in aviation in becoming a professional pilot. Epic Flight
Academy is committed to providing a safe and efficient experience for all its customers.
Purpose:
The Dispatcher oversees the coordination and aligning of training aircraft, instructors, and students to ensure that each clients meets his/her training goals.
Additionally, assist in coordinating aircraft maintenance.
Job Functions:
Includes but not limited to:
- Responsible for several support functions associated with flight course activities, including dispatching, flight following, customer service, and controlling the flow of fleet aircraft for maintenance both scheduled and unscheduled.
- Provides a high level of customer satisfaction and maintain a company image appropriate to Epic.
- Assists in ensuring the aircraft inspections are complied with and repairs are properly documented before aircraft are dispatched.
- Assists in flight following of all Epic solo flight activities.
- Performs scheduling operations for day of activities.
- Performs next day scheduling operations after normal scheduling hours.
- Collects payment from all flight course activities.
- Follows policy and procedures.
- Answers phone calls and transfers the customer over to the respective employee.
- Receives and adds payments to the student’s account.
- Other tasks that are assigned or given by the lead dispatcher and/ or manager
Position Requirements:
- Good communication skills (both written and oral)
- Ability to work in a fast-paced multi-functional atmosphere
- Good interpersonal skills
- Ability to work in a team setting
- Flexibility to work all shifts, including weekends, holidays and shift changes as required
- Aviation knowledge is a plus but not required
Physical Requirements:
- Frequently required to sit, stand, walk, use hands to manipulate objects, reach, climb, balance, kneel, crouch, or crawl and use hands and fingers to operate a computer and telephone keyboard
- Must frequently lift and/or move up to 50 pounds
Work Location: On Site, In-Person, 600 Skyline Drive, New Smyrna Beach, FL 32168
Benefits for Full-Time Employees:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- New Smyrna Beach, FL (required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
