PlaneSense, Inc., which manages and operates a large fleet of Pilatus PC-12 & PC-24 aircraft on behalf of fractional share owners, seeks to hire a highly capable and self-motivated person for the seasonal position of Seasonal Client Support Specialist in Portsmouth, NH. This position performs a complete spectrum of aviation-related crew and customer service-oriented tasks within its Flight Operations Center (FOC).
This would be a full-time seasonal position from May-August 2026. This is a great opportunity for those looking for summer employment, such as individuals with open availability during school breaks.
The primary function of the Seasonal Client Support Specialist is to ensure our FOC staff is adequately supported during the busiest periods of the year. The Seasonal Client Support Specialist is responsible for providing all necessary support to the FOC staff for daily operations. This position will also provide operational support to our Owner Services team while working in an exciting and dynamic environment. Specifically, this support may include, but is not limited to the following:
- Providing logistical support for catering, ground transportation and other client requests
- Reviewing FAA notices and temporary flight restrictions and Special Events
- Coordination with airports and FBOs
- Interacting directly with the Owner Service and Scheduling teams
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Candidates should be highly capable and self-motivated. As well as being able to successfully manage a variety of aviation responsibilities in a fast paced and dynamic environment. Although this position is seasonal it is designed for potential strategic growth for the selected candidates. Ideal candidates are task driven and mission oriented.
Duties include but are not limited to:
- Providing logistical support to include transportation, vendor communication and catering.
- Reviewing FAA notices and temporary flight restrictions and Special Events
- Ensuring all necessary documents required for daily operations are stored appropriately and missing information is communicated to the team or requested with the client
- Proactively identifying and informing the necessary parties of issues such as weather, airport closures, and ATC/FAA Delays and Special Events.
- Assisting with flight bookings and trip reviews
- Working with Reservations and Owner Services teams to assist with client’s travel needs and logistics
- Other duties as assigned by the Client Service Program Manager or Director of Client Experience
Qualifications:
- Aviation or travel industry experience or interest is preferred but not required.
- Ability to provide exceptional customer service to vendors and external customers.
- Experience with Microsoft Office and other commonly used software
- Ability to learn industry specific software imperative.
- Adequate oral and written skills required.
- Proper phone etiquette imperative.
- Must be able to work independently and collaborate with team members.
- Must be able to work early mornings, late nights, weekends, and holidays.
- Ability to concentrate in a fast paced and constantly fluid environment.
- Individuals with an optimal outlook, who enjoy the unexpected and work well under pressure are strongly encouraged to apply.
Education and/or Experience:
- High School degree preferred but not required
- Customer Service Experience preferred
Computer Skills:
- Microsoft Office
- Edge or Google Chrome
- Ability to learn and operate PlaneSense specific software
Schedules: (Subject to change)
- Sunday – Wednesday 8:00 AM – 6:00 PM.
- Wednesday – Saturday 8:00 AM – 6:00 PM
* Qualified candidates must be able to reliably commute to or relocate to Portsmouth, NH.
**Qualified candidates must be available to work any of these schedules.
About Us
PlaneSense, Inc. is a privately held fractional aircraft ownership company that manages a growing fleet of turboprop and jet aircraft. More than 600+ employees handle all aspects of management, operations, scheduling, aircraft maintenance, quality assurance, and administration. The PlaneSense® program fleet is maintained through our award-winning service centers, Atlas Aircraft Center, Inc.
As one of the leading fractional aircraft companies in the United States, PlaneSense, Inc. manages the largest civilian fleet of Pilatus PC-12s in the world and a growing fleet of Pilatus PC-24 twin engine jets. The PlaneSense® program operates in the continental United States, Canada, Bermuda, the Bahamas, the Caribbean, Mexico, and Central America with continuous expansion. PlaneSense, Inc. is dedicated to the highest standards of owner services, safety, and reliability.
Atlas Aircraft Center, Inc. (AAC) is a Pilatus authorized fleet service and support center for the PlaneSense® fractional fleet. As an FAA certified Part 145 repair station, we specialize in Pilatus PC-12 turboprop aircraft and Pilatus PC-24 twin engine jet aircraft support, including turbine aircraft repairs, annual inspections, phase inspections, hourly inspections, modifications, and Service Bulletin compliance, as well as Avionics repairs and sales.
Atlas Aircraft Center is part of the PlaneSense, Inc. headquarters in Portsmouth, NH. Our state-of-the-art, 40,000 square foot hangar is equipped with slab heating, high-tech lighting, and Megadoors. These special fabric doors provide superior insulation capabilities to protect staff from inclement weather while also shielding customers’ aircraft from the elements. The very high ceilings and door openings accommodate all types of aircraft. An additional 44,000 square feet is dedicated to shop space and corporate offices.
Our Nevada maintenance facility is located in Boulder City, NV and features 36,000 square feet of air-conditioned hangar space. This Atlas Aircraft Center facility provides valuable support for the PlaneSense® fleet, mainly serving fractional share clients in the Western part of the U.S.
PlaneSense, Inc. is proud to employ veterans from all branches of the military. Veterans obtain a wealth of highly specialized training and transferable skills that they bring to us after serving our country.
PlaneSense, Inc. provides a clean work environment, excellent benefit package and competitive compensation. We offer equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age, disability, veteran status, or genetics. In addition to federal law requirements, PlaneSense, Inc. complies with applicable state and local laws governing nondiscrimination in employment.
If you require reasonable accommodation to complete an employment application, participate in an interview, complete pre-employment testing, or otherwise take part in the employee selection process, please contact careers@planesense.com.
Compensation for this position will be discussed in detail during the interview process. Candidates applying from a state or locality that requires salary disclosure may request this information by contacting careers@planesense.com.
Job Types: Full-time, Temporary
Pay: $18.50 per hour
Shift:
Application Question(s):
- Please list your summer availability (IE: May 2026-August 2026)
- Are you 18 years of age or older?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Portsmouth, NH 03801 (Preferred)
Work Location: In person
