Stonepine Estate is seeking a warm, professional, and service-oriented Part-Time Concierge to join our Guest Services team. This role is ideal for someone who enjoys creating memorable guest experiences and thrives in a hospitality-focused environment.
As Concierge, you will serve as a key point of contact for guests staying at the estate, ensuring their visit is seamless, comfortable, and welcoming. You will work closely with the House Manager and other departments to support guest needs and maintain the exceptional service standards that define Stonepine Estate.
Key Responsibilities
Guest Experience
- Welcome and assist guests throughout their stay
- Serve as the primary point of contact for guest needs during scheduled shifts
- Answer phones and respond to guest inquiries in a professional and confident manner
- Ensure guests feel welcomed, supported, and cared for at all times
Operations & Coordination
- Communicate guest needs and requests with other departments as appropriate
- Support coordination between guest services, housekeeping, and event operations
- Monitor guest areas and accommodations to ensure they remain clean, organized, and presentation-ready
- Assist with guest arrivals and departures as needed
- Monitor guest use of estate spaces and ensure adherence to estate etiquette and usage requirements
Food & Beverage Support
- Occasionally assist with light food and beverage service for small gatherings or breakfast service
- Help maintain cleanliness and organization in guest service areas
Schedule
This is a part-time position with scheduling based on guest stays and operational needs.
Typical shifts include:
- Evenings (approximately 2:00 PM – 10:30 PM)
- Weekends
Qualifications
- Prior experience in hospitality, hotels, guest services, restaurants, wineries, or events preferred
- Strong interpersonal and communication skills
- Friendly, professional, and service-minded attitude
- Ability to remain calm and organized in a fast-paced environment
- Reliable, punctual, and detail-oriented
- Comfortable working evenings and weekends
Why Work at Stonepine Estate
Stonepine Estate is a private hospitality and event destination located in the heart of Carmel Valley. Our team is dedicated to providing exceptional experiences in a setting defined by natural beauty, history, and hospitality.
Team members enjoy:
- A supportive and collaborative work environment
- Meaningful guest interaction in a unique setting
- Exposure to high-end hospitality and events
- A beautiful natural setting with access to outdoor recreation
If you enjoy hospitality, guest service, and creating memorable experiences, we’d love to hear from you.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Every weekend
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Carmel Valley, CA 93924 (Required)
Work Location: In person
