About the Role:
Are you someone who naturally takes control when operations get busy—keeping crews moving, clients informed, and standards high under pressure? We’re looking for a hands-on operator to lead and scale a multi-airport aircraft detailing operation. You’ll own day-to-day revenue execution and client growth within the territory, with a direct impact on profitability and expansion. This role is closest to running your own operation without the financial risk.
This role starts hands-on and transitions into a multi-team leadership position as the territory grows with a clear path to General Manager / Territory Lead as operations scale. You will work directly with ramp teams and flight departments, requiring strong situational awareness and the ability to operate efficiently during high-traffic periods.
This is a field-driven leadership role ideal for candidates with experience in FBO operations, ground handling, or aviation services.
In this role, you’ll serve as the operational leader of the territory, coordinating services, managing teams, and ensuring our clients receive top-tier care. If you’re organized, adaptable, and committed to delivering consistent, high-quality results, this could be your next great opportunity.
This role requires a flexible schedule. Night and overnight shifts are required at times to align with aircraft arrival and departure windows and client needs.
This is a performance-driven role where results directly impact compensation, growth, and advancement. You will be expected to track and report weekly performance metrics, including revenue, labor efficiency, and operational output.
This role is best suited for individuals already operating at a high level in fast-paced environments who are seeking increased ownership and upside.
Company Overview:
RealClean Aircraft Detailing has been a trusted leader in high-end aircraft care since 2004—known for precision, discretion, and excellence. We deliver premium detailing and protection services to Part 91 and Part 135 operators, corporate flight departments, high-net-worth aircraft owners, and aviation partners who expect flawless results.
Core Accountabilities (What You Own):
- Territory revenue performance and growth
- Labor efficiency and crew productivity
- Daily execution across multiple airport environments
- FBO and client relationship management
- Hiring, training, and scaling field teams
Operational Responsibilities:
- Operate in secure AOA (Air Operations Area) environments
- Coordinate aircraft detailing operations across multiple airports
- Interface directly with FBO ramp teams, flight departments, and clients
- Manage scheduling, crews, and real-time job execution
- Adjust workflows based on live aircraft movement and operational demand
- Maintain safety, compliance, and service quality standards
- Ensure timely completion of services aligned with aircraft schedules (minimizing ground time conflicts)
- Handle customer communication, invoicing, and issue resolution
- Respond to incoming leads and schedule in-person appointments
- Manage and update customer information and job records
- Oversee multiple detailing crews (typically 2–4 people per team)
- Participate in local advertising and brand awareness efforts
- Ensure compliance with FAA Drug and Alcohol Testing Program requirements
- Provide regular reports on operational performance
- Take ownership of daily operational performance across the assigned territory
What We're Looking For:
- Proven ability to manage teams in time-sensitive, high-accountability environments
- Highly self-directed, with the ability to manage competing operational priorities
- Excellent communication and interpersonal skills
- Comfortable in high-pressure environments and able to make quick decisions
- Strong social awareness and emotional intelligence
- Adaptable and able to pivot quickly as needs and priorities change
- Experience in team leadership, operations, or service-based industries preferred
- Prior experience in Corporate or Private Aviation or detailing is a plus
- Leadership experience in operations, service-based industries, and team supervision.
Preferred Qualifications:
- Background in aviation, hospitality, or other high-touch service sectors.
- Demonstrated ability to lead teams and manage schedules.
- Strong client communication skills, professionalism, and keen attention to detail.
- 5+ years of experience in operations management, administrative leadership, or a luxury service environment.
- Aircraft Detailing experience (3+ years preferred)
Required:
- Experience working in or around live aircraft environments
- Valid driver's license with the ability to work on-site at airports/FBOs
- Ability to pass airport badging and background check
- Willingness to work nights/weekends
Why This Role Stands Out:
- Monthly bonuses are tied directly to revenue performance, labor efficiency, and territory profitability
- More autonomy and faster advancement than traditional FBO or ground handling roles
- Opportunity to build and scale a territory from early-stage operations
- Direct impact on business growth (not just shift management)
- Exposure to ownership-level decision-making
- Quarterly profit-sharing based on territory margin
- Night/overnight shift premium when applicable
- Target total compensation range: $85,000 – $115,000+ based on performance
- Clear path to $100K+ earnings based on performance within first 12–18 months
What Success Looks Like (First 6–12 Months):
- Build territory to $100K+ monthly revenue within first 6–9 months through active client development and operational execution
- Achieve consistent crew productivity targets (jobs per day / revenue per labor hour)
- Maintain labor ≤ 42% of revenue
- Manage and optimize 2–4 crews across multiple airports based on real-time demand
- Establish strong relationships at:
- Portsmouth International Airport
- Manchester-Boston Regional Airport
- Deliver consistent, repeatable service quality with minimal rework
Training & Support:
- Comprehensive virtual and in-person training
- Standardized operating system used across a national network
- Hands-on, certification-style training at RealClean’s Chicago headquarters
Typical Week:
- Mix of scheduled and on-demand aircraft service coordination
- Direct client interaction on active ramps
- Managing crews across multiple jobs per day
- Adapting to real-time schedule changes driven by aircraft movement
Who This Role Is Not For:
- Candidates seeking a strictly 9–5, desk-based management role
- Individuals uncomfortable working in dynamic, aircraft-driven environments
Apply Today:
If you’re ready to take the lead in a dynamic, hands-on role where no two days are the same, we want to hear from you. Join a team that takes pride in quality, professionalism, and exceptional service.
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid training
- Retirement plan
Application Question(s):
- Do you have experience working in or around aviation, FBOs, ground handling, or a similar operational environment?
Work Location: On the road
