Airline Customer Service Agent AVL (Flight Benefits)

CRJ Aviation • Part-time • Fletcher, NC, US • 4d ago

NOW HIRING: Customer Service Agents (CSA)

Asheville Regional Airport (AVL)

CRJ Aviation LLC

Looking for a customer-facing role in aviation where every day is different? CRJ Aviation LLC is hiring Customer Service Agents (CSA) at Asheville Regional Airport. This position is ideal for individuals who enjoy working with people, staying organized, and delivering excellent service in a fast-paced environment.

Customer Service Agent Responsibilities

Greet passengers and provide exceptional customer service
Assist with ticketing and check-in at the counter
Board and deplane passengers at the gate
Make clear announcements and communicate during delays or irregular operations
Resolve passenger concerns professionally and efficiently
Ensure passengers feel informed, supported, and welcomed throughout their travel experience

Successful CSAs remain calm under pressure and consistently deliver positive passenger experiences—even during challenging situations.

Minimum Qualifications

Applicants must:

Be at least 18 years old
Have a high school diploma or GED
Possess a valid driver’s license
Be authorized to work in the United States
Pass a post-offer background check (including fingerprinting and criminal history review)
Pass a post-offer drug test
Be able to frequently lift up to 50 lbs and occasionally up to 100 lbs
Possess basic computer skills
Demonstrate strong verbal communication skills
Be willing to work a rotating schedule, including afternoons, evenings, weekends, split shifts, delays, and some holidays

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

Employee assistance program
Employee discount
Free parking
On-the-job training
Opportunities for advancement
Paid training
Professional development assistance

Application Question(s):

Note to Applicants: To ensure your application is reviewed, please respond to the availability question when submitting your application. Incomplete applications may not be considered.

Do you have open availability? Able to work days, nights, weekends, holidays, delayed flights, split shifts?

Location: