About Us
Let STARLUX Airlines (www.starlux-airlines.com) guide your dedication, precision, and sense of responsibility toward a meaningful career in global aviation. Headquartered in Taipei, Taiwan, with offices throughout the United States, STARLUX connects North America and Asia through a carefully operated international network built on safety, reliability, and attention to detail.
We are currently inviting applications for the Cargo Operations Supervisor position based in Phoenix, Arizona. This role oversees the day-to-day execution of our cargo operation and serves as an important link between airline operations, ground handling partners, and regulatory authorities. The position requires sound judgment, situational awareness, and a commitment to maintaining operational standards in a dynamic cargo warehouse environment.
Responsibilities
1. Airline Cargo Operations
- Lead cargo operations team: team rostering, training coordination, cargo operation administrative tasks.
- Attend meetings with ground handling agents, airport teams and other aviation authorities.
- Be able to work rotating shifts including late nights, early mornings, holidays and weekends;
- Receive training and pass assessments on Company cargo operations system, dangerous goods, and Company cargo operations SOPs.
- Supervise partnering GHA: ensure GHA follows Company SOPs on cargo operations, coordinate and communicate with GHA and airport office on cargo operations related matters;
- Be responsible for airline’s export/import cargo operations and manage ULD and accessories stock control;
- Handle cargo irregularities and deal with customer complaints.
- Perform other related duties as assigned by immediate manager.
Qualifications
- Have a valid driver's license.
- Have excellent leadership, communication and coordination skills.
- Be able to work independently and also with a team.
- Proficient in Microsoft Office tools.
- Must be legally authorized to work in the U.S. without work visa sponsorship.
- Bilingual is a plus.
Education & Work Experience
- Bachelor’s degree and above or equivalent experience.
- Prior experience at supervisory level in airline operations, ground handling, logistics, or airport operations is advantageous. Attention to detail, accountability, and operational awareness are highly valued.
Benefits:
- 401(K) with company match.
- Health/Dental/Vision Insurance.
- PTO & Paid Holidays.
- Employee Flight Ticket Benefit.
- Salary commensurate with experience.
STARLUX Airlines is an Equal Employment Opportunity (“EEO”) Employer.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
