Reservation / Dispatcher

HORIZON LIMOUSINE INC • Full-time • Remote (US) • $22 - $24 / hour • 5d ago

Benefits:

401(k)
401(k) matching
Health insurance
Opportunity for advancement
Paid time off

Job description:

About Us
We are a premier boutique chauffeured services company serving discerning clientele worldwide. Our brand is defined by precision, discretion, and uncompromising white-glove service. Every detail matters — and every client interaction reflects our commitment to excellence.

We are seeking a highly polished and detail-driven Executive Dispatch & Reservations Coordinator to support our 24/7 luxury transportation operations. This role is instrumental in delivering a seamless, white-glove experience to our executive and VIP clientele. The ideal candidate thrives in a high-performance environment where precision, discretion, and professionalism are non-negotiable.

Key Responsibilities:

Manage and oversee reservations with meticulous accuracy
Coordinate and dispatch chauffeurs in real time within a 24/7 operational environment
Proactively monitor all trips to ensure flawless execution and on-time performance
Anticipate client needs and resolve issues before they arise
Communicate clearly and professionally with clients, chauffeurs, and leadership
Maintain detailed trip notes, client preferences, and service standards
Adapt quickly to schedule changes, flight delays, and last-minute requests

Qualifications & Attributes:

Experience in luxury transportation, executive travel, hospitality, or high-end logistics
Demonstrated commitment to white-glove, high-touch client service
Exceptional written and verbal communication skills with professional tone and grammar
Extreme attention to detail and strong organizational skills
Ability to remain composed and solution-focused under pressure
Availability for evenings, weekends, holidays, and rotating shifts as part of a 24/7 operation
Discretion and professionalism when handling high-profile clientele

What We Value:
Precision. Accountability. Service excellence.
Our team operates at the highest level, and we are seeking someone who takes pride in delivering an elevated experience at every touchpoint.

This is a remote position.