Overview
Are you a people-oriented, consensus-building leader who prioritizes culture and morale while ensuring operational excellence? Will you thrive in a fast-growing, privately owned organization where you can apply your team-building experience to drive fiscal success?
If you excel at balancing the critical importance of operational safety and customer service with team dynamics and personnel development, we invite you to consider this unique opportunity to lead a high-performing transportation team. This role focuses on fostering a cohesive, motivated, and profitable workforce in an aggressively growing enterprise where Safety, Premium Customer Service, and Fiscal Efficiency are paramount.
Responsibilities
- Hands-on leadership that fosters collaboration and builds a positive, unified culture across both our large-scale charter bus and boutique executive chauffeur operations.
- Develop and implement strategies to improve team morale, communication, and trust.
- Oversee daily operations, ensuring compliance with safety, service, and operational standards across a diverse fleet, including motor coaches, mini-buses, and executive black cars.
- Maintain the highest standards of "white-glove" service delivery for executive and chauffeur-driven clientele.
- Act as a liaison between corporate leadership and local operations to optimize compliance, execution, and safety goals.
- Work with management to develop and monitor budgets and KPIs for operational and financial success.
Requirements
- Proven leadership success in the Transportation and/or Logistics industries (experience in both Charter and Executive/Chauffeur services is a significant plus).
- Track record of interpersonal and communication skills as evidenced by success in building and leading effective teams.
- Knowledge of business operations, including budgeting, workforce management, and customer relations within a high-demand, 24/7 service environment.
- Demonstrated, proactive commitment to safety and customer service excellence.
- Bachelor's degree in Business, Transportation Management, or a related field preferred.
Benefits
- Paid Vacation & Sick Leave
- Medical, Dental, and Vision coverage
- 401k Plan
Location: 3331 Asbury Ave., Charlotte, NC 28206
Pay: $85,000.00 - $100,000.00 per year
Work Location: In person
