Sales Enablement Specialist

Miami New Times / V Digital Services • Full-time • Miami, FL, US • $45k - $50k / year • 2d ago

Miami New Times, South Florida’s premier source for local culture, news, and entertainment, together with V Digital Services, our full-service digital marketing agency, is seeking an energetic, results-driven Sales Enablement Specialist

This role serves as the central operational engine for our advertising sales organization. Your core mission is to empower Account Executives to close more business faster and ensure that every sold campaign is executed and fulfilled flawlessly. Sitting at the intersection of sales strategy, client onboarding, and digital campaign operations, you will drive pipeline velocity, build high-impact client proposals, and maintain fulfillment integrity across print, digital, and agency solutions.

Key Responsibilities

Pre-Sale Enablement & Pitch Development

Partner directly with Account Executives to build customized, high-converting media plans and proposals across print, programmatic ad suites, SEO, paid search, and social media.
Conduct competitive research and client market analysis to help sales reps identify target opportunities, uncover whitespace, and tailor value propositions.
Develop compelling sales collateral, pitch decks, case studies, and one-sheets using Canva, Google Slides, and PowerPoint to elevate our market presentation.
Maintain accurate inventory availability, rate cards, and flight planning across our media channels to accelerate deal flow.

Sales Operations & Pipeline Management

Manage CRM operations in Salesforce, auditing pipeline stages, logging deal milestones, and keeping client records up-to-date to streamline rep productivity.
Lead the client onboarding handoff once a contract is signed, coordinating credit verification, asset collection, and fulfillment ticketing.
Identify operational bottlenecks in the sales cycle and implement workflows that free up Account Executives to spend maximum time in revenue-generating conversations.

Campaign Fulfillment & Cross-Departmental Coordination

Serve as the primary operational liaison connecting the sales team with creative, ad trafficking, editorial, and digital fulfillment teams at V Digital Services.
Oversee order entry, flight scheduling, creative proofing, and asset routing to ensure campaigns launch on schedule without errors.
Actively monitor campaign pacing and ad delivery, troubleshooting inventory or trafficking discrepancies before they impact client outcomes.

Performance Reporting, Renewals & Upsells

Pull, interpret, and format campaign analytics into clear, story-driven performance reports that demonstrate tangible ROI to clients.
Highlight win stories, optimization wins, and audience engagement trends that Account Executives can leverage directly for mid-campaign adjustments, upsells, and contract renewals.
Lead regular revenue/fulfillment recaps with sales leadership to align fulfillment delivery with quarterly revenue targets.

Team Training & Resource Center Management

Organize and maintain the internal sales knowledge base, including product spec sheets, media kits, objection handling docs, and process guides.
Assist in onboarding and training new sales representatives on CRM standards, order entry procedures, and product capabilities.

Qualifications & Requirements

Experience: 3+ years in advertising sales support, media sales coordination, agency traffic management, or sales operations.
Digital Acumen: Solid, practical understanding of modern digital marketing tactics—including Programmatic Display, SEO, Paid Search (SEM), Social Advertising, OTT/CTV, and native advertising—alongside traditional print media.
Software Proficiency:
Experience with Salesforce CRM or similar platforms.
Proficiency in internal ticketing and workflow systems (e.g., Zendesk, Trello, Asana, or ClickUp).
High fluency in Google Workspace (Sheets, Docs, Slides), Microsoft Office (Excel, PowerPoint)
Familiarity with ad-serving and analytics tools (Google Analytics, Google Ad Manager) is a strong plus..
Execution & Communication: Exceptional written and verbal communication skills, with a track record of handling multiple tight deadlines in an agency or fast-paced publishing environment.

What We Offer

Competitive compensation package (Base salary + performance incentive opportunities)
Comprehensive benefits package including Medical, Dental, and Vision coverage
401(k) with company match
Paid time off (PTO) and paid company holidays
A collaborative, high-energy environment at the heart of South Florida’s cultural hub
Direct career growth pathways within sales leadership and digital marketing operations

Pay: $45,000.00 - $50,000.00 per year

Benefits: