Job Description
We are seeking a highly capable Account Manager / Flight Scheduler / Aviation Operations Coordinator to manage scheduling, logistics, and client coordination within a fast-paced aviation environment.
This role requires precision, urgency, and ownership, but it also offers a strong opportunity to develop advanced operational, logistics, and decision-making skills in a dynamic industry. You will be trusted with real responsibility while gaining exposure to high-level coordination and problem-solving.
This is not a routine scheduling role—it is a position where you will grow quickly by handling real-world operational challenges and contributing directly to efficiency and execution.
Key Responsibilities:
Scheduling & Operations Coordination
- Manage and update flight schedules and trip details using internal systems
- Coordinate logistics across multiple moving parts including personnel, timing, and resources
- Ensure all scheduling data is accurate, current, and well-documented
Client & Communication Management
- Serve as a primary point of contact for client communication (phone and email)
- Provide timely updates, confirmations, and adjustments to scheduling requests
- Maintain a professional, solutions-oriented approach in all interactions
Logistics & Execution
- Coordinate travel arrangements and operational logistics as needed
- Align schedules across multiple stakeholders to ensure smooth execution
- Maintain clear and consistent communication across all parties
Problem Solving & Operational Support
- Anticipate conflicts or disruptions and take proactive action
- Manage time-sensitive changes and resolve issues efficiently
- Maintain composure and accuracy in high-pressure situations
Reporting & Performance Tracking
- Prepare and maintain operational reports and summaries
- Track scheduling efficiency and identify opportunities for improvement
- Support leadership with accurate data and insights
What You’ll Gain
- Hands-on experience in high-level operations and logistics management
- Development of real-time decision-making and crisis management skills
- Exposure to a fast-paced environment that builds efficiency, organization, and leadership ability
- Ongoing learning through direct involvement in complex scheduling and coordination
Required Skills & Qualifications
- Experience in scheduling, logistics coordination, operations, or dispatch-type roles preferred
- Ability to manage multiple timelines and priorities simultaneously
- Strong decision-making skills and ability to act with urgency
- Excellent communication skills (phone and email)
- High level of organization and attention to detail
- Proficiency in Excel and scheduling or tracking systems
- Ability to operate independently and take ownership of responsibilities
Education Requirements
- High School Diploma (or more)
Performance Profile (What Success Looks Like)
- Schedules executed with accuracy and efficiency
- Issues resolved proactively before escalation
- Strong ownership and follow-through on all responsibilities
- Ability to manage multiple operations
Work Environment
- Operations-driven environment
- High level of responsibility and accountability
- Best suited for individuals who want to grow through challenge and ownership
Benefits:
Work Location: In person
